Intuitive Shipping Status

All Systems Operational

Intuitive Shipping Operational

Admin Operational

Webhooks & Syncing Operational

Rating Operational

SmartBoxing™ Operational

Automate Shipping Profiles Operational

Admin Operational

Webhooks & Syncing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

ShipStation: USPS Rating Timeouts

Resolved - This incident has been resolved.
Aug 20, 12:11 EDT

Update - We worked with ShipStation to develop a fix. USPS rates are now returning as expected.
Aug 20, 12:11 EDT

Update - ShipStation is continuing to work on a resolution. We are monitoring the situation.
Aug 20, 09:46 EDT

Monitoring - We are monitoring the situation.
Jul 23, 13:17 EDT

Investigating - ShipStation is experiencing issues with their rating API that may result in USPS rates not being returned for some merchants. If you are solely using USPS rates through ShipStation, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

We are working with their team to get this issue resolved.
Jul 23, 13:16 EDT