Shopify's API is operational. We'll continue to monitor the situation and re-open the incident should the issue return.
Posted Nov 25, 2019 - 17:04 EST
Update
We're continuing to monitor Shopify's API calls for failures. The situation appears to be getting better, but we're still experiencing API call failures.
Shopify's API is currently experiencing issues which is resulting in higher than normal latency, as well as some failures in operations. We're monitoring the situation and will update this when the issue is resolved.
Posted Nov 25, 2019 - 14:45 EST
This incident affected: Automate Shipping Profiles (Admin, Webhooks & Syncing), Intuitive Shipping API (Rates, Smart Boxing, Shopify API), and Intuitive Shipping App (Admin, Webhooks & Syncing).