Intuitive Shipping Status

All Systems Operational

About This Site

Welcome to Intuitive Shipping's home for real-time and historical data on system performance.

Intuitive Shipping Operational

Admin Operational

Webhooks & Syncing Operational

Rating Operational

SmartBoxing™ Operational

Automate Shipping Profiles Operational

Admin Operational

Webhooks & Syncing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Shopify Webhook Delays

Resolved - Shopify has noted that the incident is resolved.
Apr 28, 18:11 EDT

Monitoring - We are currently observing an ongoing issue with Shopify affecting webhook processing.
As a result, some merchants may experience delays in webhook deliveries.

We are actively monitoring the situation and will provide updates as more information becomes available while Shopify works toward a resolution.

Please see https://www.shopifystatus.com/ for updates from Shopify.
Apr 28, 11:55 EDT

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

ShipStation Rating Issues

Resolved - ShipStation has noted that the incident is resolved.
Apr 21, 14:36 EDT

Update - ShipStation has acknowledged the issue and are working toward a fix.

https://status.shipstation.com/incidents/jtgp6qvrqvx3
Apr 20, 22:30 EDT

Monitoring - ShipStation is currently experiencing higher than normal latency. This is causing some rating requests to timeout and resort to fallback rates.

We will update this incident once we have more information.
Apr 20, 19:40 EDT

Apr 20, 2026

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.