All Systems Operational
Intuitive Shipping Operational
Admin ? Operational
Webhooks & Syncing ? Operational
Rating ? Operational
SmartBoxing™ ? Operational
Shopify API ? Operational
Smart Boxing Operational
Admin ? Operational
Webhooks & Syncing ? Operational
Rating ? Operational
SmartBoxing™ ? Operational
Automate Shipping Profiles Operational
Admin ? Operational
Webhooks & Syncing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Resolved - This incident has been resolved.
Jul 30, 12:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 12:13 EDT
Identified - The Intuitive Shipping administrator interface is currently experience a service interruption. We're working to resolve this and should have service restored shortly.

We apologize for the inconvenience.
Jul 30, 12:06 EDT
Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - FedEx is now returning rates.
Jul 28, 16:35 EDT
Monitoring - FedEx is currently experiencing issues with their rating servers. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring FedEx's progress in resolving the issue.
Jul 28, 16:20 EDT
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - FedEx is now returning rates.
Jul 21, 16:00 EDT
Monitoring - FedEx is currently experiencing rating issues. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are monitoring FedEx's progress in resolving the issue.
Jul 21, 14:21 EDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Resolved - FedEx is now returning rates.
Jul 19, 11:39 EDT
Monitoring - We are continuing to monitor the FedEx rating endpoint. While some requests are returning successfully, we're still seeing some requests reach the timeout limit.
Jul 19, 11:13 EDT
Investigating - FedEx is currently experiencing rating issues. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase.
Jul 19, 11:12 EDT