Intuitive Shipping Status

All Systems Operational

Intuitive Shipping Operational

Admin Operational

Webhooks & Syncing Operational

Rating Operational

SmartBoxing™ Operational

Automate Shipping Profiles Operational

Admin Operational

Webhooks & Syncing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 21, 2026

Shopify is experiencing issues at checkout

Resolved - Shopify has resolved the issue.
Feb 21, 07:34 EST

Update - Shopify has released the following recommendations to users:

"To temporarily resolve this issue, reconfiguring any missing shipping zones, states, or provinces in the admin should restore shipping functionality at checkout. Check each shipping zone that you have configured, and ensure that there are states or provinces selected."

All changs should be made within the Shopify admin. No changes are necessary within Intuitive Shipping.
Feb 20, 12:29 EST

Update - We are continuing to monitor for any further issues.
Feb 20, 11:56 EST

Monitoring - Shopify is currently experiencing issues at checkout. Some users are reporting that no rates are returning. We are monitoring the situation as Shopify works to resolve it.

Please see https://www.shopifystatus.com/incidents/100tx88c273m
Feb 20, 11:55 EST

Feb 20, 2026

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.