Intuitive Shipping Status

All Systems Operational

About This Site

Welcome to Intuitive Shipping's home for real-time and historical data on system performance.

Intuitive Shipping Operational

Admin Operational

Webhooks & Syncing Operational

Rating Operational

SmartBoxing™ Operational

Automate Shipping Profiles Operational

Admin Operational

Webhooks & Syncing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

UPS Rating Impaired

Resolved - UPS has restored service.
Jun 11, 19:23 EDT

Monitoring - We spoke with UPS and they confirmed that their Rating API was fully down. Traffic has started to return for most merchants.

If you are still affected, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase: https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting

We will continue to monitor the situation as UPS restores full service.
Jun 11, 17:25 EDT

Investigating - UPS is currently experiencing rating issues. If you are solely using UPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. We are currently investigating the issue.

https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting
Jun 11, 16:45 EDT

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.