FedEx Rating Impaired

Incident Report for Intuitive Shipping

Resolved

This incident has been resolved.

Posted Apr 04, 2024 - 12:45 EDT

FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Posted Apr 04, 2024 - 11:32 EDT

This incident affected: Intuitive Shipping (Rating).