FedEx rating impaired

Incident Report for Intuitive Shipping

Resolved

FedEx service has been restored.

Posted May 22, 2024 - 14:09 EDT

FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Posted May 22, 2024 - 14:03 EDT

This incident affected: Intuitive Shipping (Rating).