Shipping Profiles Not Syncing
Incident Report for Intuitive Shipping
This incident has been resolved.
Posted Jun 03, 2020 - 20:37 EDT
A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2020 - 20:26 EDT
We are continuing to work on a fix for this issue.
Posted Jun 03, 2020 - 20:03 EDT
Upon further investigation, we've identified the issue to be an unannounced change to Shopify's API handler. We're working to implement a fix.
Posted Jun 03, 2020 - 19:35 EDT
We are investigating an issue with Shopify that's preventing the syncing of shipping profiles.
Posted Jun 03, 2020 - 18:07 EDT
This incident affected: Automate Shipping Profiles (Webhooks & Syncing).