Delays in background tasks

Incident Report for Intuitive Shipping

Resolved

This incident has been resolved.

Posted Jun 22, 2022 - 07:35 EDT

Monitoring

Additional resources have been provisioned to clear the backlog of background tasks. We're currently monitoring the results.

Posted Jun 22, 2022 - 07:12 EDT

Identified

We are currently seeing a delay in background tasks being processed. We've provisioned additional resources to clear the backlog.

This impacts webhooks, catalog syncing and dashboard record creation.

Posted Jun 22, 2022 - 06:33 EDT

This incident affected: Intuitive Shipping Legacy (Webhooks & Syncing).