Intuitive Shipping Background Tasks Delayed

Incident Report for Intuitive Shipping

Resolved

This incident has been resolved.

Posted Jan 30, 2020 - 09:58 EST

Monitoring

A fix has been implemented and we are monitoring the results. There is currently a backlog of operations in the queue, so syncing and dashboard records will still be delayed while our system catches up. We will update this incident when the backlog is clear.

Posted Jan 30, 2020 - 09:17 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 30, 2020 - 09:11 EST

Investigating

We are currently investigating an issue with our background tasks that is resulting in syncing and dashboard record creation operations being delayed.

Posted Jan 30, 2020 - 09:08 EST